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Set 'When starting Microsoft Outlook, use this. Try to create a new Outlook profile in Windows: Go to Control Panel > Mail > Show Profiles > Add, then setup this problematic account in new profile. If you are missing the “ Format Text” tab in Outlook for Windows, select “ File” > “ Options” > “ Customize Ribbon“. In your Outlook client for Windows, please go to File > Info > Manage Rules and Alerts, double confirm if all rules are missing for your account.
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